CD and DVD Writers Discuss, DVD burner problem at Computer Hardware forum; Hello, I have just joined and am facing this problem, needs help badly. I have a DVD writer and in device manager it shows " Sony DVD RW AW-G170A". In My Computer explorer window it shows as a DVD-RAM drive. But it cannot detect any CD, DVD of any kind

Old Posted: 03-01-2008
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Jafar1693 (New on Forum)
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Hello, I have just joined and am facing this problem, needs help badly. I have a DVD writer and in device manager it shows " Sony DVD RW AW-G170A". In My Computer explorer window it shows as a DVD-RAM drive. But it cannot detect any CD, DVD of any kind and I cannot write with it with Nero 7. I am giving the details below. Note that it shows the drive as CD-ROM drive here in Nero infotool (shown in bold, red color). I am also attaching the details from Nero infotool at the end of the post.

Can anybody help? I need details help as I am a newbie in computer with some user level experience. Urgent help is needed. Thanks in advance.

Drive Information
------------------
Drive : SONY DVD RW AW-G170A
Type : DVD-RAM Recorder
Firmware Version : 1.62
Buffer Size : 2 MB
Date : ?
Serial Number : 746D209L212
Vendor Specific : Dec19,2006
Drive Letter : G:\
Location : 0:1
Mechanism : Tray
Read Speed : 48 , 40 , 32 , 24 , 20 , 16 , 10 , 8 , 4 X
Write Speed : 48 , 40 , 32 , 24 , 16 , 8 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : Yes
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 96, RAW DAO 96
Region Protection Control : RPC II
Region : 5
Changes User : 4
Changes Vendor : 4

Software Information
--------------------
Operating System : Windows XP Professional (5.01.2600 Service Pack 2)

Hardware Information
--------------------
: Intel Pentium 4 CPU 2400 MHz
Bus Speed : 133 MHz
Motherboard : P4M266A-8235
s
: Award F7
Memory : 256 MB (60ns)
: : S3 Graphics ProSavageDDR (Microsoft Corporation)

Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Slave: SONY DVD RW AW-G170A
Type : CD-Rom Drive

DMA : On
Autorun : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: TSSTcorp DVD-ROM SH-D162C
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: Maxtor 6E040L0
Type : Disk Drive
DMA : On
Attached Files
File Type: txt DVD writer.txt (84.2 KB, 3 views)
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Old Posted: 03-01-2008
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_chef_ (MyCE Resident)
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Quote:
Originally Posted by Jafar1693 View Post
Hello, I have just joined and am facing this problem, needs help badly. I have a DVD writer and in device manager it shows " Sony DVD RW AW-G170A". In My Computer explorer window it shows as a DVD-RAM drive. But it cannot detect any CD, DVD of any kind and I cannot write with it with Nero 7. I am giving the details below. [/Note that it shows the drive as CD-ROM drive here in Nero infotool (shown in bold, red color). I am also attaching the details from Nero infotool at the end of the post.

Can anybody help? I need details help as I am a newbie in computer with some user level experience. Urgent help is needed. Thanks in advance.

Drive Information
------------------
Drive : SONY DVD RW AW-G170A
Type : DVD-RAM Recorder
Firmware Version : 1.62
Buffer Size : 2 MB
...
Software Information
--------------------
Operating System : Windows XP Professional (5.01.2600 Service Pack 2)

Hardware Information
--------------------
: Intel Pentium 4 CPU 2400 MHz
Bus Speed : 133 MHz
Motherboard : P4M266A-8235
s
: Award F7
Memory : 256 MB (60ns)
: : S3 Graphics ProSavageDDR (Microsoft Corporation)

Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Slave: SONY DVD RW AW-G170A
Type : CD-Rom Drive

DMA : On
Autorun : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: TSSTcorp DVD-ROM SH-D162C
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: Maxtor 6E040L0
Type : Disk Drive
DMA : On
No true, only the crappo info from m$ shows the drive as "CD-ROM" identified, which is just normal. Infotool identifies it as "Drive : SONY DVD RW AW-G170A
Type : DVD-RAM Recorder".
The problems you face are not related to that identification.

Is Alcohol or Daemon Tools installed??

You have Roxio products installed, which one(s)?

Code:
Driver                                       : Imapi
Description                                  : IMAPI Kernel Driver
Version                                      : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company                                      : Microsoft Corporation
I would dissable the IMAPI service also.

PS. I would remove the drive serial, no need to post it here.
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Old Posted: 04-01-2008
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Jafar1693 (New on Forum)
Posts: 4
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OK, thanks...

1.
Old Posted: 04-01-2008
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Jafar1693 (New on Forum)
Posts: 4
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OK, thanks...

1. No Alcohol or Daemon tools are installed.
2. No Roxio products are installed ( at least I don't see any in "add/remove programs" or anywhere.

I don't know what has gone wrong. If it can detect the DVD-ram drive then why can't it write DVD? Should it be recognised as anything else? I tried to use Nero-7. But after I press the "Burn" button, the tray ejects (there is already one blank DVD) and asks for a blank DVD. I inserted another but tha same thing happens.

Do u need any other info to find out? Please help!!!!!!!!!
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