Help, gone through 20 coasters now. Nero suddenly stopped working...

I have tried the reg clean up tools from Ahead's site, upgraded to the latest 6.3.x, and uninstall/reinstalled the application several times. It has been working, then suddenly stopped. Other CD authoring applications seem to work, but I would like to continue using Nero. Here is the log from a sample burn...

LOG FILE
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:03:20 AM
ahead WinASPI: File 'D:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
Nero version: 6.3.1.25
Recorder: Version: 1.33 - HA 3 TA 0 - 6.3.1.25
Adapter driver: HA 3
Drive buffer : 2000kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: Version: 1.33 - HA 3 TA 0 - 6.3.1.25
Adapter driver: HA 3

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD360GD-00FNA0 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : PIONEER DVD-RW DVR-105 atapi Port 3 ID 0 DMA: On
DiskPeripheral : Promise 1X2 Mirror/RAID11.10 fasttx2k Port 4 ID 0 DMA: Off
OtherPeripheral : Promise RAID Console 1.00 fasttx2k Port 4 ID 4 DMA: Off

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-105 F: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1022MB (1047264kB)
Free physical memory: 646MB (662464kB)
Memory in use : 36 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.10.2004
CD-ROM (UDF)
5:11:16 PM #1 Text 0 File Isodoc.cpp, Line 6083
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

5:11:16 PM #2 Phase 90 File dlgbrnst.cpp, Line 1855
Buffer Underrun Protection activated

5:11:17 PM #3 Text 0 File Reader.cpp, Line 126
Reader running

5:11:17 PM #4 Text 0 File Writer.cpp, Line 124
Writer PIONEER DVD-RW DVR-105 running

5:11:17 PM #5 Text 0 File Burncd.cpp, Line 3152
Turn on Track-at-once, using CD-R/RW media

5:11:18 PM #6 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 4623 ( 1:03.48)

5:11:18 PM #7 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)

5:11:18 PM #8 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: PIONEER DVD-RW DVR-105;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: FF FF FF (invalid), 2: FF FF FF (invalid), 3: FF FF FF (invalid)

5:11:18 PM #9 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:11:18 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 4624 (4624) = #4624/1:1.49
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4622 blocks [PIONEER DVD-RW DVR-105 ]
--------------------------------------------------------------

5:11:18 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [PIONEER DVD-RW DVR-105 ] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 9777152, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
-150 | lead-in | 0 | 0x00 | 0x41
-150 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
4624 | lead-out | 1 | 0x00 | 0x41

5:11:18 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1030
Removed 2 run-out blocks from end of track 1. Length: 4624 -> 4622.

5:11:19 PM #13 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started

5:11:19 PM #14 Text 0 File Burncd.cpp, Line 4163
Cache writing successful.

5:11:19 PM #15 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed

5:11:19 PM #16 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 16x (2,400 KB/s)

5:11:21 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

5:11:22 PM #18 Text 0 File Mmc.cpp, Line 20660
Set BUFE: supported -> ON

5:11:22 PM #19 Text 0 File Cdrdrv.cpp, Line 1297
17:11:22.578 - PIONEER DVD-RW DVR-105\H3 T0 : Queue again later

5:11:25 PM #20 Text 0 File Cdrdrv.cpp, Line 1297
17:11:25.312 - PIONEER DVD-RW DVR-105\H3 T0 : Queue again later

5:11:25 PM #21 Text 0 File Cdrdrv.cpp, Line 1297
17:11:25.562 - PIONEER DVD-RW DVR-105\H3 T0 : Queue again later

5:11:28 PM #22 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

5:11:30 PM #23 Text 0 File Mmc.cpp, Line 15480
start Close Session

5:11:36 PM #24 Text 0 File Mmc.cpp, Line 15508
Fixation : Second step for unclosed Sessions

5:11:36 PM #25 Phase 37 File dlgbrnst.cpp, Line 1855
Burn process completed successfully at 16x (2,400 KB/s)

5:11:36 PM #26 Phase 78 File dlgbrnst.cpp, Line 1855
Data verification started

5:11:46 PM #27 SCSI -1183 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x039F6000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x08 (KEY_BLANK_CHECK)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x11 0xEE 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x08 0x00 0x00 0x11 0xEE 0x0E
0x00 0x00 0x00 0x00 0x00 0x00

5:11:46 PM #28 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 4590

5:11:47 PM #29 SCSI -1183 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A06000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x08 (KEY_BLANK_CHECK)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x08 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x00 0x00

5:11:47 PM #30 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 0

5:11:47 PM #31 SCSI -1183 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A06000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x08 (KEY_BLANK_CHECK)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x01 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x08 0x00 0x00 0x01 0x00 0x0E
0x00 0x00 0x00 0x00 0x00 0x00

5:11:47 PM #32 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 256

5:11:48 PM #33 SCSI -1183 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A16000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x08 (KEY_BLANK_CHECK)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x08 0x00 0x00 0x00 0x00 0x0E
0x00 0x00 0x00 0x00 0x00 0x00

5:11:48 PM #34 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 0

5:11:48 PM #35 SCSI -1183 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A16000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x08 (KEY_BLANK_CHECK)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x08 0x00 0x00 0x00 0x20 0x0E
0x00 0x00 0x00 0x00 0x00 0x00

5:11:48 PM #36 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 32

5:11:48 PM #37 SCSI -1047 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A16000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x64
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x20 0x0E
0x00 0x00 0x00 0x00 0x64 0x00

5:11:48 PM #38 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 32

5:11:48 PM #39 SCSI -1047 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A16000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x64
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x20 0x0E
0x00 0x00 0x00 0x00 0x64 0x00

5:11:48 PM #40 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 32

5:11:48 PM #41 SCSI -1047 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 3, TA 0, LUN 0, buffer 0x03A16000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x64
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x20 0x0E
0x00 0x00 0x00 0x00 0x64 0x00

5:11:48 PM #42 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 32

5:11:48 PM #43 VERIFYERR 10 File UDFCompilationImpl.cpp, Line 1287
Cannot mount the written CD
"PIONEER DVD-RW DVR-105 " (H:3, T:0)

5:11:48 PM #44 VERIFYERR 13 File UDFCompilationImpl.cpp, Line 1385
Status summary
Total files=0, identical=0, different=0, inaccessible=0, skipped=0.

5:11:48 PM #45 Phase 81 File dlgbrnst.cpp, Line 1855
Data verification failed


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/17/2002 9:05:10 AM
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 1/10/2003 1:00:00 AM
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 10:59:42 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Does anyone have any idea what might be wrong? I would like to continue using Nero, if someone can figure out the problem.

Thanks!

File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 10/28/2003 3:02:00 AM (Prassi/Veritas driver for win 2K)


Did your problems start after you installed RecordNow?
Sometimes there are conflicts between Nero and Prassi programs...

What is "RecordNow"? As far as I know, I did not install any additional burning software.

Have you installed Drag-to-Disc by Roxo or INCD by Nero. When I did that, my DVD burning stopped working through Nero. After I went through a lot of coaster like you and undid everything I could remember before it was working, I found out that Drag-to-Disc was the problem. I've found out that these packet writing software are always polling the CD/DVD drive which makes is unavailable for other programs to use and will result in an error when try to use them. If you remove either of these you should be ok. You don't have to remove the whole suite, just these two programs or whatever packet writing software you may have installed.

Are you using the same media all the time? Try using different media, this sounds like a "bad media" problem (could not mount for verify). It's also possible that your drive's bad, I had this once myself with a bad DVD burner. Writing seemed OK, but the written CD/DVD's couldn't be mounted.

Try your burner in another computer, when possible.