165h6 won't burn any blank DVD+RW

I just discovered my 2 week old 165H6 won't burn a virgin DVD+RW. I tried 3 different brands of DVD+RW and I get the same problem. It will burn a DVD+RW if it has already been written on and it will burn DVD+R, DVD-R and virgin CD-RWs.

Could this be bad firmware? I never heard of this problem. When I try CDspeed "Create Disk", CDspeed says "MEDIUM NOT FORMATTED". What kind of disk needs formatting? Maybe the drive thinks the disk is a DVD-ROM.

I tried erasing, both quick and full, but it didn't do anything. I'm not surprised because the disk is empty. I noticed on the CDspeed erase box there is a button for format. I don't have a clue what that button is for, but it doesn't work either. I've never installed any packet writing software. This is bizarre.

Has anyone with this drive and HS0D firmware tried to burn a blank DVD+RW?

I'm thinking I may RMA it, but for all I know, all these drives may have this problem. Maybe this is why they sold it for $33 with free shipping? Actually it's been working pretty well until I ran into this problem.

My Liteon 1693 on another computer has no problem burning these discs.

I also tried burning with Nero and I will post the Nero burn log next.

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Last edited by steve b; 22-08-2006 at 06:15.

Here's Nero's burn log. This time I tried to burn a Memorex DVD+RW CMC MAG W02.

Steve
Genesee Tech


Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/16/2002 10:20:56 PM
ahead WinASPI: File 'M:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 7:35:34 PM
Nero Version: 6.6.0.18
Internal Version: 6, 6, 0, 18e

Recorder: Version: HS0D - HA 2 TA 8 - 6.6.0.18
Adapter driver: HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: Version: 2.26 - HA 3 TA 0 - 6.6.0.18
Adapter driver: *******drv> HA 3

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD2000JS-00MHB0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : SAMSUNG SP1614C atapi Port 0 ID 1 DMA: On
OtherPeripheral : Promise SATA Console 1.00 ulsata2 Port 2 ID 16 DMA: Off
CdRomPeripheral : LITE-ON DVDRW SHM-165H6SHS0D ulsata2 Port 2 ID 8 DMA: Off
CdRomPeripheral : NERO IMAGEDRIVE2 2.26 imagedrv Port 3 ID 0 DMA: Off

=== CDRom-Device-Map ===
LITE-ON DVDRW SHM-165H6S I: CDRom0
NERO IMAGEDRIVE2 J: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1006MB (1030888kB)
Free physical memory: 111MB (114284kB)
Memory in use : 88 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

21.8.2006
ISO compilation
10:37:42 PM #1 Text 0 File Isodoc.cpp, Line 6359
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:37:47 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

10:37:47 PM #3 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

10:38:24 PM #4 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

10:38:26 PM #5 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 714543 (158:47.18, 1395MB)
Last address to be written: 676207 (150:16.07, 1320MB)

10:38:26 PM #6 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

10:38:26 PM #7 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: LITE-ON DVDRW SHM-165H6S, Media type: DVD+RW
Disc Manufacturer ID: CMC MAG, Media Type ID: W02, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

10:38:26 PM #8 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:38:26 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 676208 (676208) = #676208/150:16.8
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 676208 blocks [LITE-ON DVDRW SHM-165H6S]
--------------------------------------------------------------

10:38:26 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [LITE-ON DVDRW SHM-165H6S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1384873984, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
676208 | lead-out | 1 | 0x41 | 0x00

10:38:26 PM #11 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

10:43:55 PM #12 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

10:43:55 PM #13 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

10:43:55 PM #14 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

10:43:55 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:43:55 PM #16 Text 0 File Cdrdrv.cpp, Line 8892
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+RW (9), Part Version: 1.1x (2)
Disc Size: 80 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: DE72F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: W02
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 57
Media Specific [16..63]:
00 00 01 43 4D 43 20 4D - 41 47 00 57 30 32 00 39 ...CMC.MAG.W02.9
23 00 84 7E 5C 02 28 00 - 80 7E 70 02 28 00 84 7D #..~\.(..~p.(..}
68 02 28 04 04 20 E0 00 - F0 00 00 00 00 00 00 00 h.(.............

10:43:55 PM #17 SCSI -1046 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 2, TA 8, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0xDF 0x00 0x0F 0x02 0x01 0x01 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x30 0x05

10:43:55 PM #18 Text 0 File DVDR.cpp, Line 5876
Drive: LITE-ON DVDRW SHM-165H6S
Book Type request [LO], rev 3: DVD-ROM
Changing the Book Type was finished successfully, return code 0, Mode 2 return code -1046

10:43:55 PM #19 CDR -1207 File DVDR.cpp, Line 5306
Book Type automatically set to: DVD-ROM

10:43:55 PM #20 Phase 98 File dlgbrnst.cpp, Line 1832
Start formatting disc before burning

10:43:55 PM #21 SCSI -1065 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 2, TA 8, LUN 0, buffer 0x03C65A00
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0x04 0x11 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

10:43:55 PM #22 Phase 101 File dlgbrnst.cpp, Line 1832
Formatting disc failed

10:43:55 PM #23 Text 0 File DVDPlusRW.cpp, Line 659
Start write address at LBA 0
DVD high compatibility mode: Yes

10:43:55 PM #24 CDR -1065 File ThreadedTransferInterface.cpp, Line 1778
Invalid command

10:43:55 PM #25 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1778
Could not perform start of Disc-at-once

10:43:55 PM #26 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/16/2002 9:53:02 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/18/2006 6:34:55 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\ulsata2.sys': Ver= 1.00.0.25, size=129024 bytes, created 11/3/2005 2:35:05 PM (Adapter driver for rec)
File 'Drivers\imagedrv.sys': Ver=2.29.0.0 built by: WinDDK, size=5888 bytes, created 9/1/2005 1:03:04 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
HKLM\System\CurrentControlSet\Services\ulsata2\Parameters\Device
ulsata2 - NumberOfRequests 128 (recommended: 0)

Attached Images

burnErrorMsg.png (52.1 KB, 64 views)

You've got it connected to a Promise SATA controller?

Yes, it's a Promise SATAII 150 TX2plus PCI controller with two SATA ports and one IDE channel.

I connected it that way because my Intel D865gbf motherboard doesn't handle SATA/PATA combinations very well. I could plug the burner directly into the mobo, but I doubt that is the problem. This burner will burn every other type of disc (I haven't tried DVD-RW) and it will burn DVD+RW if the disc has already been written on.

Maybe it has something to do with book type, but I don't know anything about book type. I never had to know because it was never a problem before. I guess Nero automatically sets the book type to DVD-ROM, but CDspeed doesn't.

If you think it could be the controller, I will plug the burner into the mobo and try it.

Apparently the Promise controller was the problem. I connected the burner to an IDE channel on the mobo and now it can burn a virgin DVD+RW. Bizarre.

The burner now is DMA mode 2 so it doesn't work very well, but at least I don't have a burner problem.

This is the last straw. I WILL replace this stupid motherboard. It has given me a perpetual skin rash since I installed it two years ago. All because the BIOS can't see two SATA drives and one IDE burner at the same time. Incredible.

If you use 80-wire ribbon cable on the IDE channel, it should work in UDMA Mode 4. Make sure to check out all PATA & SATA settings per manual in your BIOS to try and solve that issue.

Thanks for your help. I finally found a solution that doesn't involve throwing this mobo into the dumpster. (but I might do it anyway ) The cable isn't the problem, it's 80 conductor. The problem is the stupid buggy BIOS on the motherboard.

By the way, as you probably knew, the Promise controller was designed for hard drives only. I did some research and the FAQ says it won't handle optical drives. Actually I believe it did okay except for the above problem with burning a virgin DVD+RW.

So I put my burner back on the mobo IDE channel.

I don't think anyone believes this but this Intel mobo BIOS can't see two SATA drives and one IDE device at the same time. I find it almost incredible and probably nobody else believes me, but it's true. As of a year ago there were 26 BIOS updates for this thing, but none of them addressed this problem.

The BIOS has a bunch of settings for PATA/SATA that claim to do whatever I want, but they don't work as advertised. I've tried every possible combination of options but they just don't work right. There's "enhanced" mode and there's "legacy" mode. In one of them, it's supposed to see everything. In the other it says I have a choice of both SATAs and either one of the IDE channels. But it just plain doesn't work that way.

First of all, if I put anything on the master IDE channel, the BIOS can't see any SATA device, no matter what options I choose. If I put the burner on the secondary IDE channel, I can configure the BIOS so it sees either the first SATA and the burner, or both SATAs but not the burner. This isn't what the BIOS says these options do, but it's how it actually works.

If I use the latter one I can boot an OS on either hard drive, but I can't boot from optical drive. That's okay, but when XP runs, it can see the optical, but sets it up with DMA 2. Only when the BIOS sees the optical drive does XP set the burner with DMA 4. But when the BIOS can see the optical drive, it doesn't see the second SATA which precludes me from booting from the second SATA. Yes it's true folks, I spent hours testing it.

Well today I did find a solution. I plugged my second SATA hard drive into the Promise controller. Then I configured the stupid BIOS so it sees my first SATA drive and my burner. Now everything works. The burner is plugged into my mobo, and the BIOS sees it, so it runs DMA 4. The BIOS sees my first hard drive so it boots okay. I can even load and run an OS that's on the second hard drive. It took me 2 years of agony and a Promise controller, but now my computer works like a computer should.

I even got a bonus. The second hard drive is now running DMA mode 7, at least that's what the Promise controller says. And it's now hot swappable. I get the "safe to remove" icon in the system tray.

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Last edited by steve b; 23-08-2006 at 22:06.