Plextor DVD+/-RW won't read CD's or DVD's

Plextor Writer Discuss, Plextor DVD+/-RW won't read CD's or DVD's at CD, DVD and Blu-ray Writers forum; In my Windows XP Professional SP1a system, the Plextor PX-708A (Serial # 505884369612) will not read any CD's or DVD's. Each time I try, Windows crashes with a blue screen! This was before and after I just (apparently successfully) flashed the latest firmware, ver. 1.06. Previously I had been using

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    murrayE (New on Forum)
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    In my Windows XP Professional SP1a system, the Plextor PX-708A (Serial # 505884369612) will not read any CD's or DVD's. Each time I try, Windows crashes with a blue screen!

    This was before and after I just (apparently successfully) flashed the latest firmware, ver. 1.06. Previously I had been using 1.04 and still it would not read CD's or DVD's. I'm pretty sure the drive could read both CD's and DVD's at some point earlier, so I suspect a software problem.

    Windows Device Manager lists this device as "PLEXTOR DVDR PX-708A SCSI CdRom Device". The "SCSI" there sounds suspicious to me! (Or does the drive, in fact, use an ASPI layer?)

    I have also from time to time had Windows error messages that DLA could not load (even though I didn't have any disk in either the PX-708A or my other Plextor drive, Plexwrite Premium.

    Below is all the diagnostic information reported by PlexTools Professional V2.11. The drive in question is indicated by my marking with *** below.

    Note that I have this drive connected via an Abit "Serillel" IDE-to-SATA connector to an on-board SATA channel. I'd suspect this hardware aspect except that, as I said, the drive had earlier been able to read CD's and DVD's, and that the drive seems to be found and its firmware could be flashed.

    Software information
    --------------------
    Operating system: Windows XP V5.01.2600 Service Pack 1
    ASPI Manager: n/a
    Description : n/a

    Hardware Information
    --------------------
    IDE Interface 0 ID: - Maximum # Targets: -

    Description: Primary IDE Channel
    Type : IDE ATA/ATAPI controllers

    Port Driver: atapi.sys
    Provider :
    Description: IDE/ATAPI Port Driver (Microsoft Corporation)
    Location : C:\WINDOWS\System32\drivers\atapi.sys
    Version : 5.1.2600.1164 (xpsp2.021217-1051)
    Date :

    ID 0:(G:) PLEXTOR CD-R PREMIUM V1.05 (S/N:114357) (0.0.34A)
    Read speed: 18-40 X CAV, Jumper settings: 100, Buffer Underrun Proof enabled
    -
    Auto Insert Notification: yes, DMA: yes


    IDE Interface 1 ID: - Maximum # Targets: -

    Description:
    Type :

    Port Driver: atapi.sys
    Provider :
    Description: IDE/ATAPI Port Driver (Microsoft Corporation)
    Location : C:\WINDOWS\System32\drivers\atapi.sys
    Version : 5.1.2600.1164 (xpsp2.021217-1051)
    Date :

    ID 0: ST316002 3AS V3.05


    IDE Interface 2 ID: - Maximum # Targets: -

    Description:
    Type :

    Port Driver: atapi.sys
    Provider :
    Description: IDE/ATAPI Port Driver (Microsoft Corporation)
    Location : C:\WINDOWS\System32\drivers\atapi.sys
    Version : 5.1.2600.1164 (xpsp2.021217-1051)
    Date :

    ID 0: ST316002 3AS V3.05


    IDE Interface 3 ID: - Maximum # Targets: -

    Description:
    Type :

    Port Driver: atapi.sys
    Provider :
    Description: IDE/ATAPI Port Driver (Microsoft Corporation)
    Location : C:\WINDOWS\System32\drivers\atapi.sys
    Version : 5.1.2600.1164 (xpsp2.021217-1051)
    Date :


    S-ATA Interface 4 ID: - Maximum # Targets: -

    Description: Silicon Image SiI 3114 SATARaid Controller
    Type : SCSI and RAID controllers

    Port Driver: SI3114R.sys
    Provider :
    Description: SATARAID Miniport Driver (Silicon Image, Inc)
    Location : C:\WINDOWS\System32\drivers\SI3114r.sys
    Version : 1, 0, 0, 1
    Date :


    Bus: 0
    ------
    ID 0: IOMEGA ZIP 250 V42.S



    Bus: 1 ****
    ------
    ID 0:(H:) PLEXTOR DVDR PX-708A V1.06 (S/N:369612) (0.0.0A)
    Read speed: 17-40 X CAV, Jumper settings: 001, Buffer Underrun Proof enabled
    -
    Auto Insert Notification: yes, DMA: yes



    Bus: 2
    ------


    Bus: 3
    ------

    [USB info omitted]
    Extended Information:
    ---------------------
    _____________________________________________________________________

    PlexTools Professional Registry Information
    ------------------------------


    General
    -------


    CD Info
    -----------
    DisplayMSF : true
    DisplayISRC : false


    Digital Audio Extraction
    ------------------------
    DetectPregap : false
    IncludePregap : false
    Use audio error detection : true
    Reduce speed : true
    SaveCDText : true
    SaveTrackNumber : false
    SaveArtist : false
    mp3 encoding : Windows
    Audio Format : PCM
    Path : D:\System\Plextor
    Filename : Track%%N
    Minimum bitrate : 0
    Constant/Average bitrate : 0
    Maximum bitrate : 0
    Quality : 0
    L.A.M.E. encoding method : CBR


    CD/DVD Copy
    -------
    Overburn : false
    CopyOnTheFly : false
    Use audio error detection : false
    Reduce speed : false
    Eject destination disc : true
    ISRC : false
    UPC : false
    CD+G : false
    LeaveDiscOpen : false
    PlaySound : false
    WriteOption : Simulate + Write
    Copies : 1
    Temp. path : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
    sound path : none
    source path : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
    destination path : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\


    AudioCD Maker
    ------------------
    WriteOption : Simulate + Write
    CDText : true
    UPC : true
    ISRC : true
    WriteSpeed : maximum
    Copies : 1
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    Dee-ehn's Avatar
    Dee-ehn (Retired Administrator)
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    Take a look here, as this might be of help..

    I moved the thread to the Plextor forum btw, seems to be a better place for it
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    murrayE (New on Forum)
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    My problem with the Plextor PX-708A DVD+/-R/RW drive causing Windows XP to crash each time I tried to read a CD or DVD has been fixed, thanks to Plextor tech support. (They replied today, Sunday, to an e-mail support request within 90 minutes!)

    They asked whether I had Sonic DLA installed and, if so, to uninstall it. I actually had Stomp DLA installed, which I understand is essentially the same thing (which also has some connection with Veritas). So I uninstalled Stomp DLA, and now my drive works just fine.

    They replied to a follow-up of mine that DLA was obsolescent and incompatible with the Plextor drive, and that what I really wanted was UDF.

    I guess it may be time to give up, too, on Stomp's RecordNow MAX, which came with the Stomp DLA. I'll start with the Roxio Easy CD & DVD Creator 6 that came with the Plextor drive. (Any comments about that are welcome.)
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    DVD_ADDICT's Avatar
    DVD_ADDICT (MyCE Resident)
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    I would recommend using NERO burn instead of ROXIO. I've read where some have problems burning with ROXIO with the Plextor 708A. Just my opinion.

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