Is the site slow again? Help us find out why!

It seems the site is very slow on occasions. Since we cannot test all parts of the world, we would appreciate your help to nail down this problem

How can you help?

• Load firefox and install a tool called Firebug (http://getfirebug.com/ - Click "Install")
• In firefox go to the "Extra / Add-On" menu. Click Firebug and open Firebug.
• Click Inspect -> Net, and click all if needed.
• Post a screenshot of the output. An example is given below. It gives a nie overview of the load times of every individual part of the site.

Hope this helps & we can spot something!

Here you go MP|3

If it's to small let me know i'll see if i can fix it.

Might be an idea to all test the same page to make a comparison. http://club.cdfreaks.com/ should be alright. And a time you performed the test could be useful as well

ok here 10:05 -6 GMT. I'll wait for the chat to lag then run it. If you need something else let me know.

10:40 -6 GMT on this one you can see the chat refresh times and some of them were getting over 5 seconds.

11:30 -6 GMT on this one there is a 20+ second lag in chat. 2325 active users online.

11:15 -6 GMT going through a spell of chat lag again. 2457 active users online. I should mention when there is chat lag then there is slow downs in the forum.

Edit: Is this any help to you guys?

12:18 -6 GMT just had another chat lag. Like i have said before these slow downs are still around but don't seem to last long.

Once again is this helping you MP|3 or the other site developers?

Everyone has gone home for today, so we'll get back to you tomorrow (since I have no idea how to read these things )

Using www.club.cdfreaks.com addy my screen shots are times it takes for chatbox refreshes. The times are on the right. Each time it refreshes it shows the time it took.

You recommend a FF add-on and don't know it? just kidding

I've been waiting for a "Get New Posts" to timeout so you can see the info for loading times but the site has not been that slow yet..

Here is a 20+ second get new posts time at 12:54 -6 GMT.

Both the forum and front end are running slow at this time of writing again. The following is the Firebug Net graph at this time of writing (7:22pm Ireland)

1237 active users online 23:37 -6 GMT The forum is really slow so i captured this.

Yep, I agree it's slow to night. 9:51pm Wednesday March 04, 2009.

It took 1:30 to send a message.

Thanks all - this certainly helps in getting a better understanding.

We were wondering if we also could get some screenshots when you think it IS fast. This way, we can see the differences in screenshots and maybe see the bottleneck..

At this time of writing (4:40pm), the forum is fairly quick, with most pages up in 2 to 3 seconds.

A CTRL + F5 (complete refresh) gives the following:

2305 active users online. Forum seems to be running ok 13:10 -6 GMT.

This is a refresh screen shot.



Here is a tracert run 13:15 -6 GMT shortly after the above.

I haven't been here a lot lately but it has not been running fine each time. Just when i get ready to use Firebug it slows down. Maybe i can catch a good time today.

The forum has been really sluggish here most of the evening, much more so than the last couple of days.

The following Firebug report shows the response time when I posted a reply a moment ago (10:25pm Irish Time). The last response is when I clicked the 'Edit post' button:

Lots of latency for the past couple days. Forums open fast then threads open slow. Thread replys are slow to post. Took about 30 sec to open this thread, but only a few seconds to open the forum.

Fair bit of lag for me here in England too (for a change)....good ~20 seconds for a page to load.

You guys working on something?

No, we haven't done anything yet. Because all things we've done so far didn't made a difference.

We are now waiting for some new hardware which will hope fix the problem. I don’t know when it will be installed.

Hehe, I meant are you working on something which would slow the forum down (I say forum because the rest of CDF, Frontpage etc doesn't seem slow).

Maybe a new database server (or upgrade to the existing one?) would improve things. Costs money though

The lag seems to be intermittent though (here at least). It's nice and fast now (1:53pm GMT).

I had a real bad lag just about 15 minutes ago 5:45PM EST, trying to update in CMS, took about a minute for each page to load. But now it seems fine again. I have no idea if this any relevance but I have noticed when the Chat Box is real busy the forum is slow and when the Chat box is slow the forum seems faster, this could just be my imagination but I thought I would mention it.

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Last edited by alan1476; 13-03-2009 at 00:32.

gah database errors galore here at this time.