Pioneer BluRay drive BDC-2202 can't play BluRay discs

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Blu-ray Hardware, Software and Media Discuss, Pioneer BluRay drive BDC-2202 can't play BluRay discs at High Definition forum; Hi, My Pioneer BluRay drive (US-purchased BDC-2202) can't seem to play BluRay discs (also US-purchased.) Attached is a picture of the error message I'm seeing when I try to play a Blu-Ray disc (the movie "Speed") in it: It is running in my HP Multimedia Center m8150n running Vista. On

RykoDiscs (New on Forum): Posts: 5; Posted: 03-09-2007

Hi,

My Pioneer BluRay drive (US-purchased BDC-2202) can't seem to play BluRay discs (also US-purchased.)

Attached is a picture of the error message I'm seeing when I try to play a Blu-Ray disc (the movie "Speed") in it:

It is running in my HP Multimedia Center m8150n running Vista. On the Pioneer cardboard box, the model number is: BDC-S02BK. On the imprinted label the model number seems to be: BDC 2202 (that is also shown in Windows Vista)

In Control Panel --> Device Manager, I set the properties of the drive to "United States", and it confirmed "You want to set it to Region 1?" and I confirmed that.

According to Wikipedia, Region A and Region 1 both refer to the US.

Why would a US-purchased BluRay disc not work on a drive that's set to US region?

I was really hoping this would just work.

Attached Images

	RegionA-Error_r.jpg (78.6 KB, 95 views)
	Region1-choice_r.jpg (39.9 KB, 92 views)
	Driver-details_r.jpg (64.2 KB, 91 views)
	BDC2202-software_r.jpg (75.2 KB, 92 views)

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Today (MyCE Staff): Posts: 15,596

_chef_ (MyCE Resident): Posts: 27,390; Posted: 03-09-2007

You should surf the windvd site.

I think that is the real problem.

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RykoDiscs (New on Forum): Posts: 5; Posted: 03-09-2007

Thanks for the reference. I will surf their site.

If Pioneer ships the WinDVD software with their hardware, wouldn't they have verified that the WinDVD software works with their hardware and BluRay DVDs?

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_chef_ (MyCE Resident): Posts: 27,390; Posted: 03-09-2007

Of course, but maybe there is some software bug in combination with other drivers/softwares/hardware.

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RykoDiscs (New on Forum): Posts: 5; Posted: 04-09-2007

Thanks chef,

I surfed the WinDVD site, and found the suggestion below. I was hopeful (it sounds like it should work!!), but it did not fix the problem:

Answer ID - 761171 - Region error message
Product and Services - WinDVD Version 8

Try to change one input on your computer registry:

Go to Start -> run -> type: "RegEdit"
Go to: HKEY_LOCAL_MACHINE\SOFTWARE\InterVideo\DVD*
To the right, look for the "IOCtlFirst" item and double click on it.
Change the value from "1" to "0". Restart your computer.
Try to play the DVD again.

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_chef_ (MyCE Resident): Posts: 27,390; Posted: 04-09-2007

Maybe you could try with another disk and report the problem to Pioneer HQ??

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RykoDiscs (New on Forum): Posts: 5; Posted: 04-09-2007

I tried 3 BluRay discs - with same problem symptom.

The final answer from Intervideo WinDVD support:

"WinDVD shipped with Pioneer BluRay drive doesn't play BluRays"

!!

I feel so stupid.

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_chef_ (MyCE Resident): Posts: 27,390; Posted: 05-09-2007

Ugh, very informative info from WinDVD..............

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RykoDiscs (New on Forum): Posts: 5; Posted: 05-09-2007

Update to my summary - the exact response was

"Any edition and version of WinDVD does not support Blu-ray and we do not have a plugin for that."

and then after further questioning:

"Our retail version does not support blu-ray. But since your version of the software is bundled with your blu-ray device, it should support blu-ray because the device manufacturer made a few tweaks to the software that would work with their device. Please contact the device manufacturer to provide you with support.

Please take note that Corel does not support OEM bundle versions. You will need to contact the OEM partner that packages this software with their product for further assistance on the issue you raised."

So I spent 30 minutes on hold waiting for Pioneer Support. The support person indicated he'd have their engineers take it up with WinDVD.

So, maybe it should work after all. Which would make more sense - it would seem like a really cruel trick to advertise the bundled software only to knowingly have the bundled software not work.

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_chef_ (MyCE Resident): Posts: 27,390; Posted: 05-09-2007

I've read that special versions of WinDVD and PowerDVD ULTRA supporting Blu-Ray.

Which compression is used on the discs you have tried with?
- mpeg2?
- H.264/mpeg4?
- VC1?

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RoMiCol (New on Forum): Posts: 6; Posted: 19-02-2008

I have the same drive but it was bundled with Cyberlink Power DVD BD Solution. This seems to be a special version - I can't find reference to it at the Cyberlink website.
Anyway, it does work OK.

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