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Old 09-07-2012   #1
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Renewal

My license to DVD Copy just expired and I am having trouble renewing my license. I have gone to the member center and entered my email address so I can be sent instructions on how to set up an account. The trouble is I never receive an email back. I have checked my junk mail folder and it is not in there. I have entered my email multiple times and have never gotten the first email back. Can anyone help? Thanks Jabe
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Old 10-07-2012   #2
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Quote:
Originally Posted by jayronna View Post
My license to DVD Copy just expired and I am having trouble renewing my license. I have gone to the member center and entered my email address so I can be sent instructions on how to set up an account. The trouble is I never receive an email back. I have checked my junk mail folder and it is not in there. I have entered my email multiple times and have never gotten the first email back. Can anyone help? Thanks Jabe
Hi jayronna

Sorry you are having trouble and also for the delay in responding

The link below is to a post by Fengtao the author of DVDFab send him a PM(private message) and tell the trouble you are having I'm sure he'll fix you right up.
http://club.myce.com/f116/how-send-u...8/#post1887290
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Old 10-07-2012   #3
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Thanks Stormjumper
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Old 10-07-2012   #4
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No problem!! you are more then welcome my friend.

Have a nice day.
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Old 10-07-2012   #5
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Hope you have a great day also.
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Old 22-07-2012   #6
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Well I sent Fengtao a PM over a week ago and I still haven't received a response back, anyone here have any ideas?
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Old 22-07-2012   #7
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Sorry to hear that he didn't reply back

Since they are pretty busy he may not have logged on to read any PM, have you tried this...

http://www.dvdfab.com/contact.htm

All I can say is to keep trying because dvdfab's main support is the only one that can help solve this registration issues.
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Old 22-07-2012   #8
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Thanks for the help, will try the contact page.
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