DVDFab Platinum 3.1.5.0 crashes on scan of DVDs

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DVDFab / DVD Region+CSS Free Discuss, DVDFab Platinum 3.1.5.0 crashes on scan of DVDs at Movie copy software forum; I have several DVDs that when you start DVDFab Platinum 3.1.5.0, the program crashes after a few seconds while scanning the DVD. Exception: Code:0xc000000d Flags:0x00000000 Record 0x..0 Flags 0x..07130e5 3.1.4.0 works fine on the same DVDs so the problem is with 3.1.5.0. I tried things like reset DMA and disable

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martytx56 (New on Forum)
Posts: 22
Posted: 22-07-2007
I have several DVDs that when you start DVDFab Platinum 3.1.5.0, the program crashes after a few seconds while scanning the DVD.
Exception:

Code:0xc000000d
Flags:0x00000000
Record 0x..0
Flags 0x..07130e5

3.1.4.0 works fine on the same DVDs so the problem is with 3.1.5.0.

I tried things like reset DMA and disable preview but it still crashes.
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Today (MyCE Staff)
Posts: 15,596
fengtao's Avatar
fengtao (DVDidle Author)
Posts: 2,023
Posted: 22-07-2007
Hi martytx56,

Please tell us the detail title name, region and country, or best give us the web link, thanks.

Best Regards,
Fengtao
__________________
DVDFab - The ultimate DVD copying/converting/burning software! Copy any DVD to DVDR/PSP/iPod/etc.
VideoFab Converter - Convert source video file on your PC to target device.
DVD Region+CSS Free - Watch and copy any region code CSS-encrypted DVD on any DVD drive!
http://www.dvdidle.com/
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AtticusDonnie (New on Forum)
Posts: 9
Posted: 23-07-2007
I am also experiencing a similar problem with DVDFab 3.1.5.0 that I wasn't experiencing with 3.1.4.0. When I try to backup my region 4 copy of Asterix & Obelix: Mission Cleopatra, DVDFab scans the DVD but then tells me that it encountered a problem and needs to close. This happens every time I try to open DVDFab for this disc.
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alan1476 (Senior Moderator and Software Editor)
Posts: 14,942
Posted: 23-07-2007
Quote:
Originally Posted by AtticusDonnie
I am also experiencing a similar problem with DVDFab 3.1.5.0 that I wasn't experiencing with 3.1.4.0. When I try to backup my region 4 copy of Asterix & Obelix: Mission Cleopatra, DVDFab scans the DVD but then tells me that it encountered a problem and needs to close. This happens every time I try to open DVDFab for this disc.
Hi AtticusDonnie and Welcome to the forum. As I do not have either one of those movies I cannnot replicate your problem. But we will soon find out whether this is a bug or those movies are just a problem, what region are they if you don't mind me asking.
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HDFATBOYDOC (CD Freaks Senior Member)
Posts: 643
Posted: 23-07-2007
Hi Alan, I believe he said they were region 4.
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AtticusDonnie (New on Forum)
Posts: 9
Posted: 23-07-2007
Quote:
Hi AtticusDonnie and Welcome to the forum. As I do not have either one of those movies I cannnot replicate your problem. But we will soon find out whether this is a bug or those movies are just a problem, what region are they if you don't mind me asking.
Thanks for the welcome! The DVD I'm having a problem with is a region 4 disc, and I was able to back it up with DVDFab 3.1.4.0. But now that I've updated to 3.1.5.0, DVDFab "encounters a problem and needs to close" every time I try open that disc in the program.
fengtao's Avatar
fengtao (DVDidle Author)
Posts: 2,023
Posted: 23-07-2007
Hi AtticusDonnie,

Please send us all the .IFO files on Original disc, then we will check the problem.

A recommended way is listed below:
1) Open an Explorer window, and navigate to VIDEO_TS folder of the DVD.
2) Copy all files ending with .IFO to hard disk.
3) ZIP the IFO files on hard disk to one file. Name it with a readable filename, like Stealth_UK.zip.
4) Send the zip file to fengtao(at)dvdidle.com, you need replace (at) with @.

Thanks!

Best Regards,
Fengtao
__________________
DVDFab - The ultimate DVD copying/converting/burning software! Copy any DVD to DVDR/PSP/iPod/etc.
VideoFab Converter - Convert source video file on your PC to target device.
DVD Region+CSS Free - Watch and copy any region code CSS-encrypted DVD on any DVD drive!
http://www.dvdidle.com/
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AtticusDonnie (New on Forum)
Posts: 9
Posted: 23-07-2007
Hey Fengtao,

Just posting to let you know that I e-mailed the zip file to you.
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alan1476 (Senior Moderator and Software Editor)
Posts: 14,942
Posted: 23-07-2007
Quote:
Originally Posted by HDFATBOYDOC
Hi Alan, I believe he said they were region 4.
My fault I missed that. I cannot seem to find these 2 titles. Even if I did I am not in region 4. I am sure Fengtao will sort it quickly. He always does.
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martytx56 (New on Forum)
Posts: 22
Posted: 25-07-2007
I sent the IFO info to you
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AtticusDonnie (New on Forum)
Posts: 9
Posted: 27-07-2007
Bump. Just wanted to see if there was any new information on this.
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