Please Help: tsstcorp cd dvdw ts-l632h

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Samsung Writer Discuss, tsstcorp cd dvdw ts-l632h at CD and DVD Writers forum; >Mine is a compaq c773tu notebook,have been using it for over a year now and is not under warranty >my dvd drive,ts-l632h doesnt show any problems in device manager but no cd or dvd is detected by it. >system becomes busy when I insert any disc and when i open

ripperdon.108's Avatar
ripperdon.108 (New on Forum)
Posts: 4
Posted: 03-07-2009
>Mine is a compaq c773tu notebook,have been using it for over a year now and is not under warranty

>my dvd drive,ts-l632h doesnt show any problems in device manager but no cd or dvd is detected by it.

>system becomes busy when I insert any disc and when i open the drive,it shows no contents.

>xp installation cd is not recognized either while booting

can someone explain this bizarre happening... i read a few related threads but I dont think i used daemon tools at any point of time
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Today (MyCE Staff)
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Arachne (Senior Moderator & Reviewer)
Posts: 28,633
Posted: 03-07-2009
Welcome to the forum

If your XP disc isn't recognised while booting (i.e., you can't boot off it), then the CD part at least has probably died. As no software will have loaded that could interfere.

If you don't have a bootable DVD anywhere, then I'm not sure how to test that part - hopefully someone can point you to a (legal) download that you can burn on another PC, and try booting off to check that part.
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Current drives: Samsung SH-S223F (SB03 RPC1 + other goodies) + TSST (Samsung) TS-H653F (D200) + Samsung SH-S203N (SB02 RPC1 + other goodies) + Optiarc AD-5170S (1.12) + Litey LH-20A1H (LL0D) + Samsung SH-S182D (SB06 RPC1) x2 + LG E10N (JE07) + BenQ DW1650 (BCDC) + BenQ DW1640@164B (BEFB) + LG 4167B (DL13 TDB) + NEC ND-4551A (1.Z2) + LG GCE-8520B (1.00) + LiteOn SOHR-5239S (2S0B)
Retired: LiteOn LDW-851@SOHW-832 + LiteOn SOHW-1693S + LG 4163B + Pioneer DVR-115D
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mciahel (Senior Moderator)
Posts: 12,644
Posted: 04-07-2009
Quote:
Originally Posted by Arachne View Post
If you don't have a bootable DVD anywhere, then I'm not sure how to test that part - hopefully someone can point you to a (legal) download that you can burn on another PC, and try booting off to check that part.
Nothing is easier
http://www.knoppix.org/ (Legit Torrents: http://torrent.unix-ag.uni-kl.de/)
http://sidux.com/

Both have CD and DVD images.

Michael
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Arachne (Senior Moderator & Reviewer)
Posts: 28,633
Posted: 04-07-2009
^ I knew you'd know where some could be found
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Current drives: Samsung SH-S223F (SB03 RPC1 + other goodies) + TSST (Samsung) TS-H653F (D200) + Samsung SH-S203N (SB02 RPC1 + other goodies) + Optiarc AD-5170S (1.12) + Litey LH-20A1H (LL0D) + Samsung SH-S182D (SB06 RPC1) x2 + LG E10N (JE07) + BenQ DW1650 (BCDC) + BenQ DW1640@164B (BEFB) + LG 4167B (DL13 TDB) + NEC ND-4551A (1.Z2) + LG GCE-8520B (1.00) + LiteOn SOHR-5239S (2S0B)
Retired: LiteOn LDW-851@SOHW-832 + LiteOn SOHW-1693S + LG 4163B + Pioneer DVR-115D
My Review PCs

How to delete your upper and lower filters : How to check/enable DMA by Womble

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The CDFreaks Distributed Computing Teams need YOU! Join the Team(s) and help save some lives! Read more here
mciahel's Avatar
mciahel (Senior Moderator)
Posts: 12,644
Posted: 04-07-2009
Quote:
Originally Posted by Arachne View Post
^ I knew you'd know where some could be found
I like Sidux as ODD troubleshooting tool From the CD, you can create a bootable USB device, that also has K3B (a "Nero" style CD/DVD burning software) aboard.
With that "toolkit", Sidux Live DVD, Sidux Live CD and a bootable USB stick with Sidux, you can thoroughly test drive your ODD - even on laptops. Very nifty

Michael
ripperdon.108's Avatar
ripperdon.108 (New on Forum)
Posts: 4
Posted: 05-07-2009
thanks.. will check it up and post the results immediately
ripperdon.108's Avatar
ripperdon.108 (New on Forum)
Posts: 4
Posted: 07-07-2009
the drive s recognized but doesnt read any cds or dvds
mciahel's Avatar
mciahel (Senior Moderator)
Posts: 12,644
Posted: 07-07-2009
Quote:
Originally Posted by ripperdon.108 View Post
the drive s recognized but doesnt read any cds or dvds
That's bad. You may trying if cleaning the lens will help. You may also try if reseating the drive (see if there is a service manual available on HP website) helps. If not, it's time to buy a new drive

Michael
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sosa2006 (Official Samsung ODD Support)
Posts: 31
Posted: 07-07-2009
If you live in Europe please send me a PM with the drive's serial number.
I will then check if the drive is still in warranty, and if so I will send you the service instructions to have the drive replaced.
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European Samsung ODD Support team:

Free support number: 00800-80108011
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http://erms.samsungelectronics.com/c...ct_odd_en.html
mciahel's Avatar
mciahel (Senior Moderator)
Posts: 12,644
Posted: 07-07-2009
Quote:
Originally Posted by sosa2006 View Post
If you live in Europe please send me a PM with the drive's serial number.
I will then check if the drive is still in warranty, and if so I will send you the service instructions to have the drive replaced.
even with an OEM drive that was sold to HP/Compaq? I always thought, there is no end user support for OEM devices

Michael
ripperdon.108's Avatar
ripperdon.108 (New on Forum)
Posts: 4
Posted: 08-07-2009
thanks for the support ..

am sure mine is not under the warranty..

will check up at the service centre..looks like i would end up replacing the drive though
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